Compute Contract Terms
Observatory
AI-generated summaries, not legal advice. Every value here is an AI's reading of a provider's public terms, not the terms themselves. It can be wrong, incomplete, or out of date. We link each value to its source document, so verify anything yourself before you rely on it.

Runpod

Published terms, citations, and change history.

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Extracted terms

Capacity & reservation terms

Subscriptions auto-renew for same-duration terms; no prorated refund on cancellation (use-it-or-lose-it flavor). No published reserved-instance/committed-use terms; enterprise commitment terms negotiated, not published.

“you will not be eligible for a prorated refund”
Source: Runpod Terms of Service · fetched 2026-07-14 · fce2cda1fee9

Data use & AI training

May access/use Your Content to provide Service, and use it in aggregated and anonymized form to update and improve Service and Runpod's products. No explicit AI/ML model-training statement; no opt-out stated.

“use Your Content in an aggregated and anonymized form to update and improve the Service”
Source: Runpod Terms of Service · fetched 2026-07-14 · fce2cda1fee9

Suspension rights

May suspend/terminate immediately and without notice for material breach, undue system stress, or legal requirement; non-payment may lead to suspension. Grounds: AUP breach, non-payment, legal process, security/harm.

“immediately and without notice, suspend or terminate any Service”
Source: Runpod Terms of Service · fetched 2026-07-14 · fce2cda1fee9

Termination

Runpod may terminate for convenience at any time upon notice; customer may terminate by notice and closing Account. No post-termination data-retrieval window specified; Runpod may delete account/content at any time.

“terminate these Terms of Use or your access to the Service at any time without cause upon notice”
Source: Runpod Terms of Service · fetched 2026-07-14 · fce2cda1fee9

Unilateral modification

May modify Terms at sole discretion; notice given only by updating 'Last Updated' date; changes effective on posting via continued use. No fixed advance-notice period (pricing changes get 'reasonable advance notification').

“we will alert you about any changes by updating the “Last Updated” date”
Source: Runpod Terms of Service · fetched 2026-07-14 · fce2cda1fee9

Governing law & disputes

Governing law: Delaware. Venue: NJ courts (Burlington County for severed/void-arbitration matters). Binding arbitration: yes (NAM, opt-out within 30 days). Class-action waiver: yes.

“governed by... the laws of the State of Delaware; MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER”
Source: Runpod Terms of Service · fetched 2026-07-14 · fce2cda1fee9

Availability definition

no SLA / uptime not committed. For Community Cloud, expressly no uptime warranty; Service provided 'as-is and as-available'.

“Runpod does not make any specific uptime warranties with respect to the Community Cloud Offerings”
Source: Runpod Terms of Service · fetched 2026-07-14 · fce2cda1fee9

Credit regime

not specified; no service-credit structure in the document. Liability capped at lesser of 6-month fees paid or $100.

“LIMITED TO THE LESSER OF THE AMOUNT PAID... OR $100.00”
Source: Runpod Terms of Service · fetched 2026-07-14 · fce2cda1fee9

Claim mechanics

not specified; no SLA credit claim process. Billing disputes directed to help@runpod.io.

“Please contact help@runpod.io regarding any billing disputes”
Source: Runpod Terms of Service · fetched 2026-07-14 · fce2cda1fee9

SLA exclusions

No formal SLA. Related disclaimers present: force majeure ('cause beyond our reasonable control'); customer fault/misuse; interruption/cessation of transmission; Community/beta-type offerings disclaimed.

“any cause beyond our reasonable control”
Source: Runpod Terms of Service · fetched 2026-07-14 · fce2cda1fee9

Change history

No changes detected yet. The current snapshots are the baseline.

Extracted 2026-07-15 01:04 UTC with claude-opus-4-8.