Compute Contract Terms
Observatory
AI-generated summaries, not legal advice. Every value here is an AI's reading of a provider's public terms, not the terms themselves. It can be wrong, incomplete, or out of date. We link each value to its source document, so verify anything yourself before you rely on it.

Google Cloud

Published terms, citations, and change history.

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Extracted terms

Capacity & reservation terms

Committed Units (non-cancellable committed-use, paid whether used or not, auto-renew, no resell/transfer); Compute Engine future reservations subject to Google approval; enterprise financial commitments in Order Form/addendum negotiated, not published

“Committed Units ... Customer will pay the Fees ... whether or not they are…”
Google Cloud Committed Use Discounts (CUDs): negotiated, not published (program page). Google publishes the mechanics of committed-use discounts for Compute Engine; specific negotiated enterprise commitment terms are not published.
Source: Google Cloud Service Specific Terms (AI/ML data use) · fetched 2026-07-17 · 88ec296b080b

Data use & AI training

Does not train on customer data: 'Google will not use Customer Data to train or fine-tune any AI/ML models without Customer's prior permission or instruction'; Customer Data processed only per Cloud Data Processing Addendum

“will not use Customer Data to train or fine-tune any AI/ML models without Customer's…”
Source: Google Cloud Service Specific Terms (AI/ML data use) · fetched 2026-07-17 · 88ec296b080b

Suspension rights

AUP violation: notice + 24 hours to cure before suspension. Immediate suspension for security/infrastructure protection, suspected unauthorized access, legal compliance, or breach of Restrictions/Service Specific Terms. Also for late payment.

“fails to correct the violation within 24 hours ... Google may immediately Suspend”
Source: Google Cloud Platform Terms of Service · fetched 2026-07-14 · cbb13687e859

Termination

Customer may terminate for convenience anytime on prior written notice (subject to commitments); Google may terminate GCP for convenience on 30 days' notice. On termination all access to Customer Data terminates unless otherwise stated; no specified general post-termination retrieval window (EU Data Act adds 30-day Data Recovery Period).

“Google may terminate this Agreement or any applicable Order Form for its convenience ...…”
Source: Google Cloud Platform Terms of Service · fetched 2026-07-14 · cbb13687e859

Unilateral modification

Google may update the Agreement; material updates to GCP terms effective 30 days after posting; updates for new functionality or legal compliance effective immediately. Continued use = consent.

“material updates to this Agreement will become effective 30 days after they are posted”
Source: Google Cloud Platform Terms of Service · fetched 2026-07-14 · cbb13687e859

Governing law & disputes

Governing law: California (excl. conflict rules); venue: state/federal courts of Santa Clara County, CA; binding arbitration: no; class-action waiver: not specified

“GOVERNED BY CALIFORNIA LAW ... LITIGATED EXCLUSIVELY IN ... SANTA CLARA COUNTY”
Source: Google Cloud Platform Terms of Service · fetched 2026-07-14 · cbb13687e859

Availability definition

instance-level and region-level: Monthly Uptime Percentage. Instances in Multiple Zones >=99.99% (Premium); Single Instance Memory Optimized >=99.95%; other Single Instance >=99.9%; Load balancing >=99.99%; Standard Tier >=99.9%

“Instances in Multiple Zones >= 99.99%”
Source: Compute Engine Service Level Agreement · fetched 2026-07-14 · d2e9544e42a2

Credit regime

Multi-zone/LB tiers: 99.00-<99.99% =10%, 95-<99% =25%, <95% =100%. Single Instance: 95-<threshold =10%, 90-<95% =25%, <90% =100%. Max credit = amount due for affected Covered Service. Stated sole and exclusive remedy.

“This SLA states Customer's sole and exclusive remedy”
Source: Compute Engine Service Level Agreement · fetched 2026-07-14 · d2e9544e42a2

Claim mechanics

Customer must request credit: notify Google technical support within 60 days of becoming eligible, and provide log files showing Downtime Periods with date and time; failure forfeits credit.

“notify Google technical support within 60 days ... provide Google with log files”
Source: Compute Engine Service Level Agreement · fetched 2026-07-14 · d2e9544e42a2

SLA exclusions

Present: pre-GA/beta features, features excluded in Documentation, factors outside Google's reasonable control (force majeure-type), customer/third-party hardware/software, AUP/Agreement violations (misuse), system quotas. Cloud VPN downtime excluded.

“SLA Exclusions ... caused by factors outside of Google's reasonable control”
Source: Compute Engine Service Level Agreement · fetched 2026-07-14 · d2e9544e42a2

Change history

Google Cloud: Google Cloud Service Specific Terms (AI/ML data use) ai_terms 2026-07-17
+23 / 5 lines removed · source
AI summary of this change

The document renames "reCAPTCHA Enterprise" to "Google Cloud Fraud Defense" throughout, and adds a new section on Generative AI Safety and Abuse for GCP Services describing Google's use of automated tools to detect abuse of Generative AI Services and related actions if potential AUP or Prohibited Use Policy violations are detected. The "Last modified" date was also updated.

Data use & AI trainingSuspension rights
This is an AI-generated description. Verify it against the source document before relying on it.
− reCAPTCHA Enterprise.
+ Google Cloud Fraud Defense (formerly reCAPTCHA Enterprise).
− reCAPTCHA Enterprise may only be used to…
+ Google Cloud Fraud Defense may only be used…
+ 4. Generative AI Safety and Abuse for GCP Services. Google uses automated…
− (Last modified June 8, 2026)
+ (Last modified July 16, 2026) June 8, 2026

Extracted 2026-07-17 16:50 UTC with claude-opus-4-8.