Crusoe
Published terms, citations, and change history.
Documents archived
- Crusoe Legal Center (Cloud Platform Terms of Service) service_terms · fetched 2026-07-14 ·
c7ea12433794· truncated for length
Extracted terms
Capacity & reservation terms
Not specified in public documents; no reserved instances, committed-use, savings plans, take-or-pay or cancellation terms appear. Pricing incorporated by reference to external URL. Enterprise commitment terms appear negotiated, not published.
c7ea12433794Data use & AI training
Does not use customer data for other purposes. Crusoe accesses/uses Customer Data only to provide the Services and TSS or as instructed, and will not use it for any other Crusoe products, services, or advertising. No AI/ML training language; no opt-in/opt-out stated.
c7ea12433794Suspension rights
AUP violations: notice + 24-hour cure before suspension. Other grounds (adverse impact on Services/network, suspected unauthorized access, legal compliance, breach of Restrictions/Service Specific Terms): immediate suspension. Non-payment: may suspend if overdue. Notice of basis given at Customer's request as soon as reasonably possible.
c7ea12433794Termination
Termination for convenience: Customer any time on prior written notice; Crusoe any time with 30 days' prior written notice. On termination all rights and access to Services terminate including access to Customer Data; no defined post-termination data-retrieval window (data export must occur during the Term).
c7ea12433794Unilateral modification
Crusoe may change the Agreement/URL Terms and pricing. Material changes effective 30 days after posting; changes for new functionality, DPST, or legally required are effective immediately. At least 90 days' advance notice for materially adverse SLA changes. Continued use = consent.
c7ea12433794Governing law & disputes
Governing law: New York law (excluding conflict rules). Forum: exclusive federal/state courts of Denver County, Colorado. Arbitration: no (litigation). Class-action waiver: not specified.
c7ea12433794Availability definition
instance-level (per single GPU-enabled VM) and per-volume/per-resource. Commitments: 99.5% GPU VM, 99.5% Persistent Disks, 99.5% Shared Disks, 99.9% Container Registry, 99.9% Managed Kubernetes control plane. Measured as Monthly Uptime Percentage.
c7ea12433794Credit regime
Tiered credit of monthly bill for the affected Covered Service. GPU VM/Persistent/Shared Disks: 95-99.5%=10%, 90-95%=25%, <90%=100%. Container Registry/Kubernetes: 99-99.9%=10%, 95-99%=25%, <95%=100%. Max credit capped at amount due for affected Covered Service that month. Stated as sole and exclusive remedy.
c7ea12433794Claim mechanics
Customer must request. Must notify Crusoe within 30 days from becoming eligible, and provide log files or monitoring data showing loss of connectivity with date and time of errors. Failure to comply forfeits the credit.
c7ea12433794SLA exclusions
Present: force majeure (factors outside Crusoe's reasonable control); customer fault/third-party hardware/software; scheduled or emergency maintenance; beta/preview (pre-general availability features); AUP/agreement violations; quotas/throttling (quotas applied by system). Not addressed: single-AZ, external ISP.
c7ea12433794Change history
No changes detected yet. The current snapshots are the baseline.
Extracted 2026-07-15 01:03 UTC with claude-opus-4-8.